Frequently Asked Questions
How long does shipping take for my order?▼
Digital licenses are delivered instantly via email, while physical hardware typically arrives within 3 to 7 business days depending on your selected shipping method and location.
What is your return policy for software and hardware?▼
We offer a 30-day trial for software to ensure compatibility. Physical electronics can be returned within 30 days if they are unopened and in their original packaging.
Which payment methods do you currently accept?▼
LightBurn Software accepts all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal for a secure and fast checkout.
How do you ensure the quality of your electronics?▼
Every hardware component undergoes rigorous testing and quality control protocols to ensure seamless integration with our software, providing you with a reliable and professional-grade user experience.
New Arrivals
Why Choose Us
Precision Control
Optimize your laser cutter with professional grade software tools.
Universal Compatibility
Supports major laser controllers including GCode, Ruida, and Trocen.
Powerful Design
Import, edit, and create vector shapes directly within the app.
Master Your Laser With Precision Control
Unlock professional features to streamline your workflow and bring your electronic designs to life.
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